Privacy Policy
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Last updated: 7 October 2026
This policy explains what personal information we collect on mridubhandari.com, why we collect it, and what choices you have. The website is run by MentorLeap, owned by Mridu Bhandari (“we”, “us”).
By using this website or giving us your details, you agree to this policy.
1. What we collect
Details you give us
- Name, email address and phone or WhatsApp number
- City, country, job role, company and career stage
- Billing details needed for your invoice, such as address and GSTIN
- Anything you write to us in forms, emails, WhatsApp messages or during sessions
Details collected automatically
- IP address, device and browser type
- Pages you visit and links you click
- Cookies and similar tools (see section 4)
Payment details
Payments are processed by third-party payment gateways. We do not see or store your card number, UPI PIN or bank password. We only receive a record that the payment was made.
2. When we collect it
- When you sign up for a free challenge or an early access list
- When you buy a webinar, cohort or other programme
- When you fill in an enquiry form for coaching, corporate training, anchoring or podcast hosting
- When you join our WhatsApp groups or live sessions
- When you browse this website
3. How we use it
- To give you what you signed up or paid for
- To send joining links, reminders and updates by email, SMS or WhatsApp
- To send you tips, challenge emails and offers for our programmes
- To reply to your questions and requests
- To create invoices and meet tax and legal duties
- To understand how the website is used and improve it
- To show our ads to you and to people like you on platforms such as Facebook and Instagram
- To prevent fraud and misuse
4. Cookies and ads
We use cookies and tools such as the Meta Pixel and website analytics. They help us see which pages and ads work, and show you relevant ads on other platforms.
Our forms use Cloudflare Turnstile to block spam. It checks signals from your browser and device to confirm that a real person is filling in the form.
You can block or delete cookies in your browser settings. You can also manage ad settings in your Facebook, Instagram and Google accounts. Some parts of the website may not work well without cookies.
5. Who we share it with
We do not sell your personal information.
We share it only with service providers who help us run the business, such as:
- Email, CRM and form tools (for example Zoho)
- Payment gateways (for example Razorpay and Cashfree)
- Webinar and video platforms (for example Zoom and Zoho)
- WhatsApp and Meta
- Spam protection (Cloudflare)
- Website hosting and analytics providers
- Our team, contractors, accountants and advisers
We may also share information if the law, a court or a government authority requires it.
6. WhatsApp groups and live sessions
If you join a WhatsApp group, other members can see your name, phone number and messages. If you speak or type in a live session, other attendees can see and hear you. Please share only what you are comfortable with.
Cohort sessions may or may not be recorded. If a session is recorded, your name, voice and video may be part of the recording.
7. Marketing messages
You can stop our marketing messages at any time.
- Email: click “unsubscribe” at the bottom of any email.
- WhatsApp: reply STOP or leave the group.
We will still send you messages about a programme you have paid for.
8. How long we keep it
We keep your information for as long as we need it for the purposes above, or as long as the law requires. After that, we delete it.
9. How we protect it
We use trusted tools, limited access and other reasonable steps to keep your information safe. No system is fully secure, so we cannot promise that your information will never be accessed without permission.
10. Where it is stored
Some of our service providers store data on servers outside India. If you are outside India, your information will be sent to and used in India and other countries.
10. Where it is stored
Some of our service providers store data on servers outside India. If you are outside India, your information will be sent to and used in India and other countries.
11. Your rights
You can ask us to:
- Tell you what personal information we hold about you
- Correct or update it
- Delete it, unless the law requires us to keep it
- Stop using it, by withdrawing your consent
You can also name another person to use these rights on your behalf.
To make a request, use the form on our Contact Us page and choose “Billing & Policies”. We will reply within 30 days. If you are not happy with our reply, you may complain to the Data Protection Board of India.
12. Children
This website and our programmes are for adults aged 18 and above. We do not knowingly collect information from anyone under 18.
13. Other websites
Our website may link to other websites. Their privacy practices are their own. Please read their policies.
14. Changes to this policy
We may update this policy. The new version applies from the date it is posted on this page.
15. Contact and complaints
For any privacy question, request or complaint, use the form on our Contact Us page and choose “Billing & Policies”. We confirm every complaint within 48 hours and resolve it within 30 days.
MentorLeap
L-43, Tulsi Marg, Noida, Gautambuddha Nagar – 201301, Uttar Pradesh, India
Support hours: Monday to Friday, 10 am to 5 pm IST